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Cobb Real Estate Vacation Rental Policies

Welcome to Cobb Real Estate, we would like to invite you to join our family here at the beach this summer, winter, 4th of July, Christmas, WHENEVER, It's completely up to you!  Come live the laid back beach life and experience something truly beautiful and relaxing. Booking a house has never been easier, over the phone, in person, or on the web, whatever works best for you, we can't wait to hear from you!   We are now offering booking online 24/7.   Please call at 409-684-3790 or email us for booking information.

 

Vacation Rental Home Policy

We rent to family groups only and responsible adults over the age of 25. Designate one person in your party to be responsible for all payments and correspondence regarding your reservations and plans. Any use of the home for purposes other than family vacations must be addressed at the time of the reservation. Occasions such as parties, weddings, receptions, company gatherings or picnics must be requested in advance and approved by Cobb Real Estate. Events (depending on size and capacity of house) will carry a surcharge. We can not rent to prom groups, school or graduation groups, fraternities or sororities, or youth groups with or without adult supervision. Our brochure indicates the maximum number of guests allowed in each house. It is important to respect these occupancy guidelines for maximum enjoyment of your beach home. You will be expected to fill out the guest registration form and return it with your signed contract. At Cobb Real Estate we work hard to maintain a quiet family atmosphere for the enjoyment of our guests and neighbors.   You have seven days after booking to confirm your reservation and make first booking payment.  Balance + Security/Cleaning Deposit must be paid by credit card, cash, cashiers check or money order (can also be paid by personal check if processed by our office 3 or more weeks prior to arrival) prior to or at check-in.  Note: All the rental homes need a day after departure for maintenance, inspection and to sanitize each home. 

CONSTRUCTION:  AFTER THE DEVASTATION OF HURRICANE IKE, THANKFULLY, THE PENINSULA IS REBUILDING!  WE ARE SORRY, BUT COBB REAL ESTATE CAN NOT MONITOR OR PREDICT CONSTRUCTION IN THE AREA.  WE APOLOGIZE FOR ANY POTENTIAL INCONVENIENCE, HOWEVER; AS WE HAVE NO CONTROL OVER THE BUILDING PLANS OF OTHERS, WE ARE NOT ABLE TO GIVE REFUNDS OR FACILITATE RELOCATIONS.

HOUSE AMENITIESADDITIONAL TVs, VCRs, DVDs, INTERNET, CABLE, DISH,  PORCH FURNITURE, RECREATIONAL GAMES, EQUIPMENT AND SIMILAR ITEMS ARE FURNISHED AS A COURTESY AND ARE NOT GUARANTEED.  REFUNDS WILL NOT BE GIVEN DUE TO BREAKDOWN OR DISRUPTION.

 

Reservations

WINTER SEASON: September 6, 2016 - May 14, 2017
SUMMER SEASON: May 15, 2017 – September 4, 2017

During the months of March, April and some of May, there may be a rate increase and  additional security deposit required,      There is an increase of 5% for all holidays, 15% increase for the 4th of July.   Events (depending on size and capacity of house) will carry a surcharge.  WE ADHERE TO A NON-SMOKING POLICY IN OUR VACATION RENTAL HOMES. NON COMPLIANCE TO VACATION RENTAL HOME POLICY AND PET POLICY ARE GROUNDS FOR IMMEDIATE EVICTION WITHOUT REFUND.

 

Arrival Time

CHECK-IN TIME FOR ALL GUESTS IS BETWEEN 12PM (Noon) and 5 PM.  COBB REAL ESTATE DOES NOT ACCEPT PERSONAL CHECKS AT CHECK-IN.  TO MAKE YOUR CHECK-IN EASIER, ESPECIALLY DURING THE BUSY SUMMER SEASON, PLEASE HAVE THE BALANCE PAID BEFORE CHECK-IN.   UNDER NO CIRCUMSTANCES DO YOU GO DIRECTLY TO OR ENTER YOUR RENTAL HOME BEFORE CHECK-IN AT COBB REAL ESTATE.

Note: All the rental homes need a day after departure for maintenance, inspection and to sanitize each home.   All our homes are individually owned and houses are furnished  per the owners taste.

 

Departure Time

Check-out is promptly at 2 PM. Drop the keys off at the Cobb Real Estate office and let us know how much fun you had during your stay. Reminder: Any keys not returned at check-out will be subject to a $25 charge. Please make sure you have all your belongings when you depart. Cobb Real Estate is not responsible for left or loss items.

 

Late Check-In

COBB REAL ESTATE IS NO LONGER HONORING AFTER HOURS RENTAL CHECK INS: PLEASE CONTACT THE RENTAL DESK IF THERE IS ANY CHANGE IN YOUR ARRIVAL SCHEDULE. If you cannot avoid a late arrival, Please call the office to see if a late check-in is possible. Please note: There is a $50 fee for late arrivals, payable in cash to the Rental Agent at check-in. 

 

Cancellations and Refunds

We understand there can be unforseen emergencies that could cause you to cancel your reservation. We'll try to resolve the situation with you. However, please note our cancellation policy. Twenty one (21) days prior to your date of arrival, you will receive a full refund except for the $30 cancellation fee and $30 reservation fee. Once your reservation is confirmed with the advanced payment and the signed contract, any cancellation, changes of date, or switching of homes will invoke our cancellation policy.  Cobb Real Estate reserves the right to substitute an equal beach house if necessary, or at our discretion, make a full refund. There is no refund for appliance failure, utility failure or circumstances beyond our control. We do not give refunds for rainy days or overcast skies. We also do not charge more for sunny skies. Refunds are issued  within 30 days of departure.

 

Travel Insurance

By RedSky | Comes through when plans don't.
 

Vacation rental travel insurance can save the day.

When you move heaven and earth to make a vacation happen for your family, you may not see it coming – the unexpected illness or weather or other emergency that ruins your trip.

When unforeseen circumstances spoil your vacation, you shouldn’t have to suffer loss on top of disappointment.

Trip Preserver comprehensive travel insurance provides reimbursement coverage when things don’t go as planned.

 

Travel Insurance is offered to help protect your vacation investment. This insurance is optional, but we recommend it so that you may be financially reimbursed in case of unforeseen events.

Travel Insurance premiums are non-taxable and are non-refundable under any circumstances.

For questions concerning Red Sky's Sun Trip Preserver Plan coverage or to file a claim, contact Arch Insurance Services:

 

Advance Reservations

For 2018 reservations please call Cobb Real Estates office at 409-684-3790 to book a year in advance. We are able to hold your requested dates, however, on certain homes,  we will not be able to confirm the reservation until January 2018.   We do charge 100.00 to 500.00 Deposit which is non refundable if you should decide to cancel.

 

Linen Service

Cobb Real Estate endorses a wonderful new linen service available to our Renters. This linen service is now optional for all of Cobb Real Estate Vacation Rental Homes. Please check our rental lisitngs as most Beachfront and Second Row homes include linens during the Summer Season.

 

Pet Policy

We have a nice selection of homes that allow pets with a fee.  Be sure to ask about those particular homes when you call to reserve your rental. There is a $100.00 pet fee (2 small pets) which is due at the time of reservation. Violation of the pet policy may cause the security deposit to be held and /or immediate eviction with out refund. If you plan to vacation with more than two small pets, notify the reservation desk for details.

 

Golf Cart Rental

There are a few companies offering golf cart rentals here at the beach, give us a call and we'll be more than happy to refer you to one of them.

 

Maintenance and Emergencies

We have a terrific maintenance staff. If you have a problem, give us a call. We will do our best to have a resolution for you within 24 hours after you notify us. We want you to have a trouble-free vacation.

 

Damage To Your Vacation Rental Home

You will be responsible for all damages to your vacation rental home and its contents. All costs associated with repairs, excessive clean-up or replacement of contents shall be deducted from the damage deposit. In the event the damage deposit does not cover the cost of repairs or replacement, you will pay the cost within 15 days of being notified of the cost. All of our rental homes are sanitized for your comfort. Any excessive cleaning will come out of your security deposit.

 

Rental Homes On The Sales Program

Some rental properties are for sale. If the home you have rented from Cobb Real Estate does indeed go into the sales program, a Cobb Real Estate Sales Agent may contact you to schedule a viewing or an inspection. Your inconvenience will be minimal. If your rental home should sell before you arrive, we will do our best to move you to another rental home of equal value or give you a full refund of your deposit. 

 

Every effort has been made to insure the accuracy of this information; however, it is not guaranteed. It is subject to errors, omissions, change of price, change of house contents and/or features or withdrawal without notice.

CALL US 800.880.COBB (2622)

Cobb Real Estate PO Box 1429 Crystal Beach, TX 77650 +1 (800) 880-2622 rentals@cobbrealestate.com

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